The rise of Digital Wallets for in person payments

May 30, 2022

The use of mobile wallets is on the rise, so if you’re taking payments at a point of sale it’s important you understand them. It’s expected that globally, 1.6 billion consumers will pay by digital wallets at point-of-sale in 2023, that’s 30% of POS transactions.

What is a Digital Wallet?

A digital wallet is a payment tool that lets consumers make payments in stores, online or via apps using their smartphone. The digital wallet lets you securely store virtual versions of debit and credit cards as well as things like tickets, loyalty cards and vouchers. The wallet is usually an app; Apple, Google and Samsung all have their own built into their latest phone models.

How does it work?

A Digital Wallet links the payment details from the bank account connected to your cards to the business that you are making a transaction with. It is similar to making a contactless payment, except the data is sent from the wallet rather than the physical card.

Are they secure?

Digital wallets on Smartphones are stored within password and biometric protected devices, varying from Touch ID to Face ID and passwords. Card information is always encrypted and never stored within the app or shared with the business at point of payment. Each card is tokenized which allows the payment gateway to charge the account the card is connected to without sharing card or bank data with the merchant. However, it’s important that consumers stay aware of risk and don’t share their password, monitor their accounts and disable their device if it is lost or stolen.

Why do people like using Digital Wallets?

There are many benefits to using a Digital Wallet:


  1. They are quicker, simpler are more convenient to use as consumers don’t need to carry multiple cards around with them. Consumers can always have their cards on hand without having to root around for the card they want to use.
  2. It limits the amount of financial and personal information consumers need to carry around, which means there is less risk of cards being lost or stolen. It also means consumers can’t lose their entire wallet.
  3. The card data is never stored in the app. Unlike if your card is stolen, they won’t be able to use your cards without your password.
  4. Consumers don’t need to remember multiple PIN numbers and passwords. All cards can be accessed with a phone password, Face ID or Touch ID.
  5. They let you store more than payment cards. Consumers can also save things like loyalty cards, train tickets, concert tickets and gift cards in an easily accessible and organised place.
  6. For merchants there is less chance of fraud because of the security of Digital Wallets. It also offers a quick and easy checkout which reduces queues leading to more sales and an improved customer experience.
24 Nov, 2023
I n today’s whirlwind of technological progress, our payment methods have seen a dramatic transformation. But in this fast-paced digital evolution, the hospitality industry confronts a critical challenge: making payments accessible to everyone, particularly those with visual impairments. The widespread use of touchscreen card devices in stores has unintentionally left out individuals with blindness or visual impairments, leading to frustrating and embarrassing experiences during the payment process. The emergence of buttonless touchscreen card readers in shops and small-to-medium-sized businesses has inadvertently created obstacles for those who depend on tactile buttons to input their PIN. This has created unfortunate situations where blind customers either have to reveal their confidential PIN to strangers or sadly abandon their intended purchases, significantly impacting their shopping experiences. Luckily, the realm of payment innovation is stepping up to tackle this issue head-on. Enter our "Pay at Table" device – a game-changer designed with visually impaired customers in mind. This innovative device represents a leap forward in accessible payment solutions. Built on the Axium DX8000 with Android's operating system, the Pay at Table device comes equipped with Visually Impaired Mode as standard. When activated, this mode provides an audible, step-by-step guide through the payment process. The device communicates crucial information, such as the transaction amount, the location of the PIN pad, button layouts, and guidance on entering and confirming the PIN securely. The importance of such inclusive technology cannot be overstated. Despite existing accessibility solutions, visually impaired consumers often find that retailers are unaware of these options, perpetuating the problem. It's essential for businesses to adopt these features to ensure a smooth payment experience for all customers. As the world embraces digital payment solutions, it's crucial to keep inclusivity and accessibility at the forefront of technological advancements. Our Pay at Table device exemplifies how innovation can empower individuals with diverse needs, ensuring that everyone can fully and confidently participate in the digital economy. At the heart of this innovation lies a commitment to breaking barriers and ensuring that every individual, regardless of visual ability, can engage in the modern payment landscape with confidence and independence. This is just the beginning – a step towards a more inclusive, accommodating future in the realm of digital payments. 
Merchant finance
27 Sep, 2023
Small and medium-sized businesses (SMBs) are the backbone of economies around the world. They play a crucial role in job creation, innovation, and economic growth. However, these businesses often face challenges when it comes to accessing capital and financing. This is where merchant financing steps in as a valuable solution. In this blog post, we'll explore five ways merchant financing can empower SMBs to thrive and expand. Access to Quick and Flexible Capital One of the most significant advantages of merchant financing is the speed at which businesses can access capital. Traditional loans from banks can involve lengthy approval processes, extensive paperwork, and stringent eligibility criteria. In contrast, merchant financing, often provided by alternative lenders, offers a streamlined application process with minimal documentation. Freedom with Your Funds Merchant financing empowers businesses to allocate the capital in ways that align with their specific objectives. This flexibility is a game-changer for SMBs. It allows them to make strategic decisions based on their unique circumstances. Whether it's expanding their product line, launching a new marketing campaign, renovating their storefront, hiring additional staff, or simply bolstering their working capital, merchant financing lets business owners tailor their investments to maximize growth and profitability. By being able to adapt to changing needs and seize opportunities promptly, businesses can position themselves for success in a dynamic marketplace. This level of financial autonomy can be a significant competitive advantage, enabling SMBs to respond quickly to emerging trends and customer demands, ultimately driving long-term success. Aligns with Cash Flow Merchant financing is designed to align with a business's cash flow, making it a more sustainable financing option. Rather than fixed monthly payments, repayments are tied to a percentage of daily card transactions. This means that during slow periods, businesses pay less, relieving some of the financial pressure. This flexibility ensures that business owners can manage their cash flow effectively, enabling them to meet operational expenses, make timely repayments, and maintain a healthy financial position. Suitable for Businesses with Seasonal Revenue Many SMBs, especially those in industries with seasonal demand fluctuations, struggle to find financing options that accommodate their unique revenue patterns. Merchant financing is an ideal solution for such businesses. By basing repayments on a percentage of daily sales, merchant financing can adapt to the ebb and flow of seasonal revenue. During peak seasons, businesses pay more, and during slower periods, payments decrease. This ensures that businesses can cover their expenses without straining their finances during off-peak times. Minimal Credit Score Requirements Traditional lenders often place a heavy emphasis on a business owner's credit score when assessing loan applications. For many SMBs, a less-than-perfect credit score can be a roadblock to securing financing. Merchant financing providers, however, take a broader view of a business's financial health. While credit history is still a consideration, it's not the sole determining factor. This means that businesses with lower credit scores or limited credit history may still qualify for merchant financing, offering them an opportunity to improve their financial standing. Merchant financing has emerged as a lifeline for small and medium-sized businesses, addressing many of the challenges they face when seeking capital. Its quick accessibility, lack of collateral requirements, alignment with cash flow, suitability for seasonal businesses, and minimal credit score requirements make it an attractive financing option. With the right approach, merchant financing can be a powerful tool to help SMBs grow and thrive in today's competitive business landscape.
Share by: