PCI Compliance Validation Service

Find out more about our PCI validation portal and how you can attest your compliance.

  • Do I need to be PCI compliant?

    Yes, every business accepting, transmitting, processing and/or storing card information needs to be PCI compliant. 


    Providing you use ClearAccept for all your payment processing, and depending on your annual processing volume, ClearAccept handles much of the compliance burden, greatly reduces your risk exposure and reduces your effort to validate compliance, however the following are requirements for all Merchants:  

    • Completing an annual SAQ based on the methods of payment integration.
    • Conducting quarterly network scans by an Approved Scan Vendor (ASV). 
    • Implementing appropriate security measures to protect cardholder data.
    • Ensuring that all employees are trained in PCI compliance and understand their responsibilities. 
    • Reporting any security breaches to the appropriate parties in a timely manner. 
  • What happens if I don’t complete my SAQ?

    Failure to comply with PCI DSS standards can result in fines, increased transaction fees, and reputational damage. In some cases, non-compliance can even lead to the suspension or termination of your account with your payment processor.  

  • What do I get access to?

    You’ll get access to our portal, which allows you to attest your compliance by completing the correct SAQ and uploading your ASV scans.

  • How do I know which SAQ to complete?

    When you log into our PCI portal, you will be able to answer some initial questions about how you are accepting payments. You will then be presented with only the questions you need to answer in a single journey.  

  • What do I need to do to prepare?

    In order to prepare for the submission of your SAQ, clearly document and map each of your cardholder data flows for each of your payment channels, including any processes that transmit, process or store cardholder information.  In addition, ensure that you have completed the following: 

    • Conducting quarterly network scans by an Approved Scan Vendor (ASV). 
    • Implementing appropriate security measures to protect cardholder data.
    • Ensuring that all employees are trained in PCI compliance and understand their responsibilities.  
  • How much does it cost?

    ECOM & MOTO

    Our PCI Compliance Validation Service costs just £5.99 per month per customer. That's less than £72 a year per SAQ to ensure you’re meeting your PCI requirements.


    POS

    Our PCI Compliance Validation Service costs 5.99 per month per physical site. Our PCI Compliance Validation Service will guide you on which SAQ’s to complete.

  • What is a site?

    A site refers to each physical address.

  • I have multiple MIDs, how many do I need to complete?

    Our PCI Compliance Validation Service will guide you on which SAQ’s you need to complete based on your channels, sites and processing setup.

  • Can you support me with my application?

    Whilst ClearAccept are a PCI DSS Level 1 Service Provider, we are not QSAs and as such we can’t provide advice or attest your compliance. A list of PCI Qualified Professionals, including QSAs and ASVs can be on the official PCI Security Standards Council website via PCI Qualified Professionals Listings Overview

  • I’ve done this already with another provider, do I still need to do this?

    Yes. If you’ve already completed your SAQ in the last 12 months in another portal that’s great – simply upload this same information into your new PCI Compliance Validation Service portal.

  • How do I get help with the portal?

    You can contact our PCI Compliance Validation Service team directly by calling +44 333 996 1811. They are available Monday to Friday 08:00 – 17:00.

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